Legal · Privacy

Privacy Policy

TenantSage™ is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit tenantsage.org, submit a briefing request, or engage with us commercially.

1. Who We Are

TenantSage™ (ABN: [TO BE INSERTED]) operates tenantsage.org and related subdomains. We develop and license governance-first AI retrieval architecture for enterprise use.

For privacy enquiries, contact us at: contact@tenantsage.org

2. Information We Collect

Information you provide directly:

  • Name, job title, and organisation when submitting a briefing, NDA, POC, or MSA request
  • Work email address for correspondence
  • ABN/ACN or company registration number for legal agreement purposes
  • Any information you include in enquiry forms or direct emails

Information collected automatically:

  • Basic web server logs (IP address, browser type, pages visited) for security and performance monitoring
  • No advertising or behavioural tracking tools are deployed on this site
We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers. We do not sell or share your data with advertising platforms.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to briefing requests and commercial enquiries
  • Process and manage NDA, POC, and MSA agreements
  • Communicate about your evaluation or engagement with TenantSage™
  • Comply with our legal and contractual obligations
  • Maintain records of executed agreements

We will not use your information to send unsolicited marketing communications. Any commercial follow-up will relate directly to your expressed interest.

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Legal and professional advisers — where necessary to execute agreements or obtain advice
  • Service providers — such as email or form processing tools, solely for operational purposes and under confidentiality obligations
  • Regulators or courts — where required by law

5. Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

  • Briefing and enquiry records: 2 years from last contact
  • Executed legal agreements (NDA, POC, MSA): 7 years from execution or as required by applicable law
  • Web server logs: 90 days

After the applicable retention period, data is securely deleted or anonymised.

6. Your Rights

Depending on your location, you may have rights to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request correction of inaccurate or incomplete information
  • Deletion — request deletion of your personal information (subject to legal retention obligations)
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to certain uses of your information

To exercise any of these rights, contact us at contact@tenantsage.org. We will respond within 30 days.

Australian users: You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Thai users: You may exercise rights under the Personal Data Protection Act B.E. 2562 (PDPA).

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes encrypted communications (HTTPS), access controls, and data minimisation practices.

No transmission of data over the internet is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security.

8. Cookies

tenantsage.org uses only essential cookies necessary for the site to function (such as session state). We do not use tracking, analytics, or advertising cookies.

You can disable cookies in your browser settings, though this may affect site functionality.

9. Children's Privacy

TenantSage™ is an enterprise B2B platform. Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be notified via a notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision.

Continued use of tenantsage.org after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For all privacy-related enquiries, requests, or concerns:

TenantSage™ Privacy

Email: contact@tenantsage.org

General: info@tenantsage.org

We aim to respond to all privacy enquiries within 5 business days.